PetSafe® Radio Fence®
Frequently Asked Questions

Q - Will it work in my yard?

A - YES. The Radio Fence® works in yards of all sizes, regardless of layout. If your yard is larger than 1/3 acre, however, you’ll need additional flags and wire, which are available separately.

Q - Is my cat too big (or little)?

A - The Radio Fence® has been proven safe and effective for all pets over 5 lbs. The adjustable collar allows you to create a perfect fit for your pet.

Q - Will it hurt my pet?

A - The mild correction pulses delivered when a pet crosses an established barrier are designed to get your pet’s attention, but not punish him. This method has been proven safe and will not harm your pet.

Q - I have a small pet and a large pet. Will this work for me?

A - YES. The Radio Fence® is effective for all the cats or dogs in your family. The kit includes one collar; additional collars are available separately.

Q - Is this complicated?

A - From installation through training, the enclosed easy-to-follow manual and video walk you through every step. Plus, if you ever have a question, our customer care center is here to help.

Q - When is my pet ready to start training?

A - When your pet understands basic commands such as sit and stay.

Q - Once a pet is trained to the system what is the best way to take him out of the boundary?

A - Create what is called an "invisible gate" and take the pet out only through this gate. Refer to the owner's manual.

Q - Will the In-Ground Radio Fence keep other pets out of my yard.

A - No, the pet must be wearing a PetSafe In-Ground Radio Fence Receiver Collar.

Q - The first time the pet receives the correction should he be on or off a leash?

A - On the leash. This way the owner can easily redirect the pet to the appropriate behavior.

Q - How long should the owner leave the flags up?

A - The flags should remain for at least 2 weeks, but in some cases as long as 30 days.

Q - What is meant by the Pet Area?

A - The area where the pet can roam freely without getting a static correction.

Q - Is this a safe and effective way to train a pet?

A - Absolutely. While the correction is unpleasant, it is harmless to your pet. Electronic training devices require interaction and training from the owner to achieve desired results. Therefore Radio Systems Corporation provides comprehensive video and training manuals with each training product. These tools were developed with veterinarians and animal behaviorists to ensure safety and peace of mind for you and your pet.

Q - Can I use this system to train my dog to stop jumping over or digging under wood or metal fences?

A - Yes. In fact approximately 40% of those buying a Radio Fence® already own an existing physical fence.