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KatKabin Frequently Ask Questions

The most innovately designed outdoor cat house on the market...

Below is a selection of some questions we are frequently asked by customers. If you have a question that is not answered here, then please email us.

Can two cats fit into the KatKabin?
Yes the KatKabin is big enough fit two cats. However cats do like their own space and will only share the KatKabin if they already enjoy being cozy with others.

I am worried that the colour will fade after a few months outside in the sun and rain. Will this happen?
The KatKabin is constructed from durable materials designed to resist the effects of ultraviolet light. However all coloured plastics will fade and degrade eventually so reduce this chance by locating your KatKabin in a shady area. Try to choose a sheltered location for your KatKabin out of direct sunlight. Your cat will prefer it and the materials will maintain their colour and finish for longer. Replacement coloured panels are available from the manufacturer if required and are easy to fit.

How can I keep the KatKabin clean?
This is very simple. Just wipe your KatKabin inside and out with a cloth, warm water and normal household detergent.
The KatKushion has a removable cover which is washable at up to 60 degrees with a normal detergent. After being dried thoroughly, put the cover back on the pad and place lengthways inside the KatKabin. Gently tuck each end of the cushion into the recess in the ends of the KatKabin to make it flat and comfy.

What makes you think that my cat would like to use the KatKabin?
Cats in general like hiding away in enclosed spaces. The KatKabin is an enclosed space with only one opening on the front, very much like a hole in the ground. That makes your cat feel very secure. Cats are also naturally very inquisitive and clever. They soon discover that a KatKabin is a great place to have a snooze, being a safe haven from which they can watch the world go by. The KatFlap door provides for extra warmth during the very cold days and nights in winter but your cat might like to get used to the KatKabin first before you attach it. You can do this very easily by just clipping the door on from the outside.

I want to put the KatKabin in front of my house but I am worried that it could be stolen. Is there anything I can do to stop this?
Yes. Each ’foot’ has a fixing slot to allow the KatKabin to be fixed to surfaces as necessary. Screw into concrete or wooden decking or use tent pegs into earth.

I have noticed that it stands off the floor. Is there a reason for this?
Yes, the ground can be very cold in winter. The air space between the bottom of the KatKabin and the ground helps to insulate and maintain the temperature inside.
For even greater warmth and comfort add the deluxe Winter Warmer to your standard KatKabin. This completely lines the interior floor and roof of the KatKabin to keep your cat warm in the coldest conditions. Place the KatKushion on top of the Winter Warmer and tuck it in to create the ultimate in creature comfort.

The KatKabin looks very good but why is it oval?
The oval shape helps the air circulate inside. Warm air is not trapped at the top as in other shapes but circulates around. The other reason is that, because of its aero-dynamic shape, any wind moves around and past the KatKabin, rather than buffeting it.


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"Blessed are we... by the Little Friends that Pass this Way..."

This site is dedicated in memory of “Auzziecat” (April 1992 to August 2004) who was our family feline friend that inspired the creation Cat Palace USA. He was the father figure of Joey, JJ and Katie.

This site is in memory of “Auzziecat” who was our family feline friend that inspired the creation Cat Palace USA.

Cat Palace USA Customer Service 888.640.CATSinfo@catpalaceusa.com

Sales and Technical support can be reached 9:00am to 6:00pm, PST, Monday through Friday by email or telephone.
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